AI WhatsApp Agents, Quality-Checked on Every Chat
Two-way WhatsApp Business conversations — templates, click-to-chat and rich media — handled by AI and scored by our quality layer.
From first tap to reviewed, on every thread
Conversation starts
Customers tap click-to-chat, or you open with an approved template.
AI handles the thread
The agent replies with text, media and buttons, following your flows.
Escalate when needed
Hand off to a human in the same thread with full history.
Every chat scored
The quality layer grades accuracy, tone, compliance and resolution.
What we check on every chat
Template compliance
Approved templates used correctly, within session-window rules.
Opt-in / opt-out handling
Honors STOP/HELP instantly; only messages consented contacts.
Media & link safety
Reviews attachments and links before they're sent.
Resolution
Confirms the conversation resolved the customer's need.
Where WhatsApp agents earn their keep
Customer support
Resolve questions with media and buttons.
Sales & re-engagement
Restart conversations with approved templates.
Appointment reminders
Confirm or reschedule with a single tap.
Every chat is checked for compliance — and reviewed when it matters
Template use, opt-in status and tone are verified on every conversation.
See how we check every chatWhatsApp agents, answered
Every outbound message is checked against approved templates and the 24-hour window rules before it sends.
Yes — we only message contacts with valid opt-in, verified on every conversation.
Yes — the agent uses WhatsApp's rich and interactive message types.
Every conversation is scored for accuracy, tone, template compliance and resolution.
See a Convophi WhatsApp agent in action
Book a demo, or try the widget above to see the quality layer score it live.