Convophi
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Workflow intelligence

Stop running workflows.
Start shipping outcomes.

Convophi runs your repetitive work across every channel and system, and only closes the job when the outcome is confirmed.

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Runs across
  • Voice
  • WhatsApp
  • SMS
  • RCS
  • Email
  • IVR
  • Documents
  • Database
  • CRM
  • ERP
  • APIs / Webhooks
  • Spreadsheets
01 What we do

We take the repetitive work between your channels and systems and run it to a finished outcome.

Requests come in by call, message, email, document or database event. Convophi works out what’s needed, carries out each step in the right place, and confirms the result in your system of record. Your team only sees the exceptions.

Work comes in

  • Voice
  • WhatsApp
  • SMS
  • RCS
  • Email
  • IVR
  • Documents
  • Database

Convophi

Understand · Act · Verify

Outcomes come out

  • Payment collected
  • Customer verified
  • Appointment rebooked
  • Record updated

Understand

Reads every input

Calls, chats, emails, forms and documents are turned into structured intent and data.

Act

Runs every step

Messages, calls, lookups and record updates run on the right surface, with fallbacks.

Verify

Confirms the result

The run closes only when the outcome shows up in your system of record.

02 See it run

Pick a goal. Watch the workflow build itself.

Each tab is a real outcome customers run today. Convophi picks the surface for every step, runs them in order, and marks the outcome achieved only when the last check passes.

  1. 01

    Outcome. The goal in plain language, with a clear definition of done.

  2. 02

    Steps. Each one runs on the right channel or system, in order.

  3. 03

    Check. The run closes only when the result is confirmed.

Outcome

Collect overdue payments and reconcile the ledger

Steps Convophi runs

  1. 01 Database Pull accounts overdue by 7+ days
  2. 02 SMS Send a secure payment link
  3. 03 WhatsApp Follow up with a reminder and plan options
  4. 04 Voice Call if still unpaid after 48 hours
  5. 05 ERP Post the payment and reconcile
Outcome achieved Payment collected · ledger updated

One goal in. Every step runs across your systems.

03 Platform

Six parts, one platform, built for the whole job

Everything a workflow needs to go from the first message to a confirmed result.

Explore the platform
  • 01 Design

    Outcome builder

    Describe the result in plain language. Convophi drafts the steps and the definition of done.

  • 02 Run

    Workflow engine

    Runs every step with retries, timeouts, branching and channel fallbacks.

  • 03 Talk

    Conversational agents

    Sumi, our AI agent, talks to customers by voice and message on any channel.

  • 04 Read

    Document AI

    Reads IDs, invoices and forms, extracts the fields and validates them.

  • 05 Connect

    Data connectors

    Reads from and writes to your databases, CRM, ERP and spreadsheets.

  • 06 Review

    Review console

    Where people handle exceptions, with the full run history in one view.

04 Top outcomes

The outcomes teams automate first

Full outcomes library

  • Finance

    Payment collected

    Recover overdue balances with reminders, payment links and calls, then post to the ledger.

    • SMS
    • WhatsApp
    • Voice
    • ERP

  • Finance

    Customer verified (KYC)

    Collect documents, check fields, match records and clear the account for activation.

    • Email
    • Documents
    • Database
    • CRM

  • Customer

    Appointment rebooked

    Catch no-shows and cancellations and get them back on the calendar.

    • IVR
    • RCS
    • SMS
    • Database

  • Sales

    Lead qualified & routed

    Call every inbound lead fast, score the answers and hand the good ones to sales.

    • APIs / Webhooks
    • Voice
    • CRM
    • Email

  • Operations

    Claim intake completed

    Take first notice of loss, gather photos and forms, and open the claim.

    • Voice
    • WhatsApp
    • Documents
    • Database

  • Operations

    Delivery exception resolved

    Reach the customer when a delivery fails and lock in a new window or address.

    • SMS
    • WhatsApp
    • Voice
    • APIs / Webhooks
05 Security & Compliance HIPAA · GDPR · SOC 2 · PCI DSS

Enterprise-grade security & compliance

HIPAA
GDPR
SOC 2
PCI DSS
STAR

Encryption everywhere

TLS in transit. AES-256 at rest. No exceptions.

TLS · AES-256

Data residency

Choose US, EU, or APAC. Your data stays where you need it.

US · EU · APAC

Audit-ready

Every step of every run is logged, with RBAC and reports on demand.

LOGS · RBAC · REPORTS
06 FAQ

Frequently asked questions

It’s automation that runs a whole business process to a finished result. It works across the channels you use to reach people and the systems where the work gets recorded. It adapts when people don’t reply or data doesn’t match.

A workflow is a list of steps. An outcome is the result those steps are meant to produce, like a payment collected or a customer verified. Convophi only closes a run when the outcome is confirmed in your system of record, not just when the last step has fired.

Voice, WhatsApp, SMS, RCS, Email and IVR on the channel side, plus documents, databases, CRM, ERP, spreadsheets and any system reachable through APIs or webhooks.

No. Convophi takes the repetitive volume off your team and routes exceptions to the people who should handle them, with the full run history in the review console.

You pay for results, not for minutes or messages. A run is billed when its outcome is confirmed, so failed or abandoned runs don’t count. See the pricing page for current rates.

Yes. Convophi supports HIPAA, GDPR, SOC 2 and PCI DSS requirements, with encryption in transit and at rest and a choice of US, EU or APAC data residency.

Pick one repetitive workflow. We’ll turn it into an outcome.

Most teams go live with their first outcome in days, not months.

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