Channels & integrations
Six channels and six system types, all available in the same workflow, with retries, fallbacks and a full audit trail.
Voice
Inbound and outbound calls with Sumi that confirm, collect and qualify.
Outbound campaigns · inbound routing · call transcripts
Templates, buttons, media and payment links in two-way chats.
Business API · approved templates · interactive lists
SMS
Short transactional nudges with replies that trigger the next step.
Two-way replies · short links · opt-out handling
RCS
Rich cards, carousels and slot pickers in the native messages app.
Verified sender · rich cards · suggested replies
Drafted, sent and parsed. Attachments flow straight into the workflow.
Inbound parsing · attachments · threaded replies
IVR
Keypad and voice menus that resolve the request instead of queuing it.
DTMF + speech · smart routing · callback scheduling
Documents
Read IDs, invoices and forms. Extract fields and check them.
OCR · field extraction · validation rules
Database
Look up, match and write back records as part of every run.
Postgres · MySQL · SQL Server · read/write
CRM
Create leads, update stages and log every touch automatically.
Salesforce · HubSpot · Zoho · custom objects
ERP
Post payments, raise orders and reconcile without manual entry.
SAP · Oracle · NetSuite · Tally
APIs / Webhooks
Trigger workflows from any event and call any internal service.
REST · webhooks · signed payloads · retries
Spreadsheets
Start from a sheet, write results back, keep teams in the loop.
Google Sheets · Excel · CSV import/export
Documents
IDs, invoices, claim forms and contracts are read, checked against your rules and written straight to your database.
IVR & Voice
Callers say or key what they need. Convophi resolves it in the same call instead of adding it to a queue.
Most teams go live with their first outcome in days, not months.
